Privacy Policy

Effective Date: 04/27/2025
Elasia Wellness Studios
www.elasiawellnessstudios.com

At Elasia Wellness Studios, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address.
  
  

• Booking and Service Information: Appointment dates, service selections, intake forms, and notes related to your service experience.
  
  

• Payment Information: Billing address and payment details (processed through third-party payment processors; we do not store credit card numbers).
  
  

• Technical Information: IP address, browser type, device information, pages visited, and time spent on our site (collected via cookies and third-party analytics).
  
  

2. How We Use Your Information

We use your information to:

• Provide and manage bookings for services.
  
  

• Communicate with you regarding appointments, services, and updates.
  
  

• Send newsletters, promotional materials, and other information (you can opt-out at any time).
  
  

• Improve our website, offerings, and customer experience.
  
  

• Comply with legal obligations and enforce our policies.
  
  

3. How We Share Your Information

We do not sell, rent, or trade your personal information.
We may share your information with:

• Service Providers: Third-party vendors assisting with website hosting, analytics, payment processing, marketing, and communication services.
  
  

• Legal Requirements: Authorities, if required by law or to protect our rights and safety.
  
  

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect aggregate data about site traffic and interaction. You may disable cookies through your browser settings, but doing so may limit your access to certain features.

For more information, please refer to our Cookie Policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
  
  

• Withdraw consent where processing is based on consent.
  
  

• Opt-out of marketing communications by following the unsubscribe link in our emails.
  
  

To exercise your rights, please contact us at info@elasiawellnessstudios.com

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee absolute security.

8. Accessibility Notice

Elasia Wellness Studios is committed to providing a welcoming experience for all visitors.
Please note that while we strive to accommodate a variety of needs, our physical facilities are not fully ADA-compliant due to structural limitations.

If you have questions about accessibility or require assistance prior to your visit, please contact us at info@elasiawellnessstudios.com or call at (937) 271-7232

9. Children's Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Elasia Wellness Studios
6161 North College Ave, Indianapolis, IN 46220
info@elasiawellnessstudios.com
(937) 271-7232